Terms

1. Introduction
   Welcome to InsoFire Material Technology Hangzhou Co., Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.
2. General Terms
   These terms and conditions apply to all users who access our website, including customers, suppliers, and visitors.
   InsoFire reserves the right to modify or update these terms at any time, and such modifications will be effective immediately upon posting on the website.
   If you do not agree with these terms, please refrain from using our website or services.
3. Product Information and Availability
   All product descriptions, specifications, and prices are subject to change without notice.
   We make every effort to ensure the accuracy of product information, but InsoFire does not guarantee the completeness or correctness of this information.
   Product availability is subject to stock and supply chain limitations. InsoFire does not guarantee the availability of any product at any time.
4. Ordering and Payment
   By placing an order through our website, you are offering to purchase products based on the terms and conditions outlined here.
   InsoFire reserves the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or credit issues.
   Payments must be made in the currency specified on the website. We accept various payment methods including credit cards, wire transfers, and others.
5. Shipping and Delivery
   InsoFire will make reasonable efforts to ship orders within the timeframes specified, but we are not responsible for any delays caused by external factors such as shipping carriers, customs, or unforeseen circumstances.
   Shipping costs will be calculated at checkout and are based on the delivery location, weight, and size of the products ordered.
   Risk of loss or damage to the products passes to the customer upon delivery.
6. Returns and Refunds
   InsoFire offers a return policy for defective or damaged products. Returns must be requested within a specific period after receipt, as indicated on our returns policy page.
   Products returned for reasons other than defects or damages are subject to a restocking fee.

Refunds are issued to the original method of payment once the returned product is inspected and confirmed.

7. Intellectual Property
   All content on the website, including text, images, logos, and graphics, is owned by InsoFire or licensed to us. Unauthorized use of this content is prohibited.
   Customers are not granted any rights to use InsoFire’s intellectual property except as required for personal or business transactions related to purchasing products.
8. Privacy and Data Protection
   We value the privacy of our customers and take steps to protect personal data in accordance with applicable data protection laws.
   By using our website, you agree to the collection, use, and processing of your personal data as outlined in our Privacy Policy.
   You are responsible for ensuring that the information you provide is accurate and up to date.
9. Limitation of Liability
   InsoFire will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to business interruptions or loss of profits.
   InsoFire’s liability for any product defect or failure is limited to the value of the product purchased, excluding any shipping costs.
10. Governing Law
    These terms and conditions are governed by the laws of the jurisdiction in which InsoFire operates.
    Any disputes arising from the use of our website or services will be resolved in the competent courts located in the jurisdiction where InsoFire is registered.
11. Contact Us
    If you have any questions or concerns about these terms, please contact us at:

InsoFire Material Technology Hangzhou Co., Ltd.
Email: sales@insofire.com
Phone: 0086 15757651931